FAQ

  • Can I have plastic lining in my bag?  We don't use plastic to line our bags for a number of reasons;
  • 1. We have not been able to source an environmentally friendly plastic.
  • 2. The plastic cracks over time and moisture creeps into the cracks and causes mould in the fabric which can't be washed. 
  • 3.  All of our bags are hand washable.
  • Can I combine my orders?  Absolutely, however because we ship daily, you must be quick to email us at kashzalehandmadecosmeticbags@gmail.com with your order numbers.
  • Exchanges or refunds. Please refer to our Return Policy.