Shipping and Handling
COVID19 has affected shipping times across Australia and the world so please keep that in mind when ordering. Shipping is taking 4-5 weeks longer then normal in some cases. And up to 8 weeks Internationally.
We could not be more excited that you love Kashzale Bags. Thank you x
Shipping your orders to you quickly is our nemero uno priority...so we ship daily Monday to Friday. (Unless it's a public holiday because we're more than likely at beach.)
Chances are your bags will be shipped within 1-2 days from us receiving your order.
We ship all parcels within Australia and Internationally using Australia Post.
All Australian orders over $75 (exclusive of shipping and discounts) will be upgraded to EXPRESS SHIPPING.
All orders with shipping costs are tracked and the tracking number will be forwarded to you as soon as we have it in our hot little hands.
FREE SHIPPING is included with our smaller bags, however this is UNTRACKED or you can choose tracked envelope at check out.
Please keep in mind that here at Kashzale we are MASSIVE online shopping enthusiasts and do completely understand the frustrations that come with delayed or lost parcels. However, once we hand your parcel over to Australia Post, we can not be held responsible for any issues that may arise.
In the unlikely event that you do have any issues, please contact Australia Post on 13 76 78
INTERNATIONAL SHIPPING (USA and CANADA at this stage)
All international orders are shipped with tracking. We use Australia Post for the Australian portion of the shipping, once hitting the US shores the order is then shipped via USPS.
ALL TAXES AND DUTIES ENFORCED BY YOUR COUNTRY ARE YOUR RESPONSIBILITY TO PAY.
Kashzale Cosmetic Bags will not be held responsible for any tax or duty charges that you may incur from your order with us.